Patient and Drug Safety (Pharmacovigilance)
At (Dannex/Ayrton/Starwin), patient and drug safety ( Pharmacovigilance) stands at the heart of our business. We know that every drug has a potential risk in addition to its enormous benefits. Humans vary in their biological reactions to medicinal products. Side effect can happen but it is not always possible to predict everything that can happen and to whom.
For this reason, it is crucial for us to continuously monitor the safety of our products. By hearing about your experiences and/or that of others, it will enable us offer the best possible advice to those using our products.
Your support is very pivotal whether you are a customer, patient or a healthcare professional.
How to Report a possible Side Effect (Adverse Event Reporting):
In order to process your information quickly and effectively, please endeavor to provide as much information as possible. At the minimum, include patient details (such as initials, gender, age, etc), contact information of the reporter, description of the side effect/adverse event (such as signs and symptoms, date event started, date ended, etc), and details of the suspected drug.
Please select any of the following options to report a side effect (adverse event):
- Dial 080010119 (Toll free number for all networks in Ghana)
- Download the adverse reaction reporting form ( click here to download ), fill and send it to us by any of the following options
- You may fill and submit the electronic adverse reaction form online ( Click to open online fillable Adverse reaction reporting form )